juan635 Privacy Policy

1. Introduction

juan635 ("we," "our," or "us") is committed to protecting the privacy and personal data of every player who uses the juan635 online casino platform at https://juan635.club ("the Platform"). This Privacy Policy describes what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to that information under applicable Philippine law.

This Privacy Policy applies to all users of the juan635 Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who contact our support team. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, juan635 is the data controller responsible for the personal information collected through the Platform. As data controller, juan635 determines the purposes and means of processing your personal data.

Our designated Data Protection Officer can be reached via our support email at: [email protected]. The subject line "Data Privacy Inquiry" ensures your message is routed to the appropriate team without delay.

3. Personal Data We Collect

juan635 collects personal data through several means — directly from you at the time of registration, through your use of the Platform, and automatically through technical systems. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, government-issued ID type and number (as required for age and identity verification), nationality, and a photograph or scan of your identification document where required.
• Contact Data: Philippine mobile number (e.g., Globe or Smart), email address (if provided), and city of residence (e.g., Manila, Cebu, Davao, Quezon City, Makati, or other Philippine cities).
• Account Data: Username, password (stored in hashed form only — never in plaintext), account preferences, transaction history, game activity logs, and customer support communications.
• Financial Data: GCash account reference token, Maya account reference token, bank transfer reference data (BPI, BDO, Metrobank), deposit amounts, withdrawal requests, and transaction timestamps. Full payment account numbers are tokenized and not stored in recoverable form.
• Technical Data: IP address, device type, operating system, browser type and version, mobile carrier (Globe, Smart, DITO, etc.), session identifiers, and Platform feature usage logs.
• Usage Data: Games played, wagers placed, game session duration, pages visited, and features accessed within the juan635 Platform.
• Communications Data: Records of live chat interactions, email correspondence, and any feedback or complaint submissions made to the juan635 support team.

4. How We Use Your Personal Data

juan635 uses the personal data we collect for the following specific purposes:

• Account Management: To create and maintain your juan635 account, authenticate your identity at login, and enable access to Platform features.
• Age & Identity Verification: To comply with our legal obligation to verify that all players are at least 21 years old, in accordance with applicable Philippine gaming regulations. This may involve cross-referencing your submitted documents against verification databases.
• Transaction Processing: To process deposits, withdrawals, and bonus transactions through GCash, Maya, and other supported payment channels — all denominated in Philippine Pesos.
• Fraud Prevention & AML Compliance: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct in compliance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended).
• Customer Support: To respond to inquiries, resolve complaints, and provide assistance related to your juan635 account and gameplay.
• Platform Improvement: To analyze aggregated usage data to improve Platform performance, game selection, and user experience features for Filipino players.
• Marketing Communications: To send you promotions, bonus offers, and news about juan635 features — only where you have not opted out of receiving such communications. You may unsubscribe at any time.
• Legal & Regulatory Compliance: To fulfill our obligations under Philippine law, including reporting requirements to relevant regulatory authorities where mandated.
• Responsible Gaming: To monitor play patterns for indicators of problem gambling and to enforce any deposit limits, loss limits, or self-exclusion measures that you have set or that we are required to apply.

5. Legal Basis for Processing

juan635 processes your personal data on one or more of the following legal bases as recognized under the Philippine Data Privacy Act:

• Consent: Where you have given clear, informed consent to processing for specific purposes (e.g., marketing communications). You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual Necessity: Where processing is necessary to perform our obligations to you under the juan635 Terms and Conditions — including account creation, transaction processing, and providing access to games.
• Legal Obligation: Where processing is required to comply with Philippine law, including age verification, anti-money laundering obligations, and gaming regulatory requirements.
• Legitimate Interests: Where processing is necessary for our legitimate business interests — such as fraud prevention, Platform security, and improving our services — provided that those interests are not overridden by your privacy rights.

6. Data Sharing and Disclosure

juan635 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Payment Processors: GCash (Mynt), Maya (Voyager Innovations), BPI, BDO, Metrobank, and other payment service providers — solely to process your deposit and withdrawal transactions.
• Game Technology Providers: Third-party game developers and live casino streaming providers who supply the games accessible through the juan635 Platform. These providers may receive anonymized session data necessary to operate their games.
• Identity Verification Services: Third-party KYC (Know Your Customer) and age verification service providers used to confirm the identity and age of players as required by Philippine gaming regulations.
• Regulatory Authorities: Philippine gaming regulatory bodies and law enforcement agencies, where juan635 is legally required to disclose information — for example, in connection with anti-money laundering investigations or court orders.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and platform maintenance vendors who process data on our behalf under binding data processing agreements.

All third-party recipients with whom juan635 shares personal data are required to maintain the confidentiality and security of that data and to use it only for the purposes for which it was shared.

7. Payment Data and Financial Transactions

juan635 takes particular care with financial and payment data. When you link your GCash or Maya wallet, or make a bank transfer via BPI, BDO, or Metrobank, only a secure reference token — not your actual account number — is retained by juan635 after the initial transaction is processed.

All financial transactions on the juan635 Platform are denominated in Philippine Pesos (₱ / PHP). Transaction records, including deposit and withdrawal history, are retained as part of your account data in accordance with our legal obligations under the Anti-Money Laundering Act and related regulations. You may request a copy of your transaction history at any time by contacting support.

8. Cookies and Tracking Technologies

juan635 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you access the Platform. We use the following types of cookies:

• Strictly Necessary Cookies: Required for the Platform to function — including session authentication cookies that keep you logged in to juan635 during an active session. These cannot be disabled without preventing Platform use.
• Performance and Analytics Cookies: Collect anonymized data about how players use the Platform — including pages visited, features used, and session duration. This data helps juan635 identify improvements.
• Functionality Cookies: Remember your preferences, such as language settings and game display preferences, so you don't need to reconfigure them on every visit.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. By continuing to use juan635 after being informed of our cookie use, you consent to the use of cookies as described above.

9. Data Retention

juan635 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law, including the Anti-Money Laundering Act, which generally requires retention of transaction records for a minimum of five (5) years after the transaction date.

Where you close your juan635 account, we will retain your data for the legally required period and thereafter securely delete or anonymize it. Data retained for legal compliance purposes will not be used for any other purpose. Backup copies may persist for a limited additional period before being overwritten in accordance with our data management schedule.

10. Your Rights Under the Philippine Data Privacy Act

Under Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by juan635:

• Right to Be Informed: You have the right to know how your personal data is collected, processed, and used — which this Privacy Policy is designed to address.
• Right to Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Correction: You may request correction of inaccurate or incomplete personal data. Most account information can be updated directly through your juan635 account settings.
• Right to Erasure or Blocking: You may request deletion or blocking of your personal data in circumstances where continued processing is no longer lawful or necessary, subject to our legal retention obligations.
• Right to Data Portability: Where technically feasible and permitted by law, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or on grounds related to your particular situation where processing is based on legitimate interests.
• Right to Damages: You have the right to claim compensation for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data by juan635.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Rights Request." We will respond within the timeframe required under Philippine law.

11. Data Security

juan635 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the juan635 Platform;
• Hashed storage of passwords — plaintext passwords are never stored;
• Tokenization of payment account details post-transaction;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular security audits and vulnerability assessments;
• Multi-factor authentication (OTP via PH mobile number) for account logins from unrecognized devices.

Despite these measures, no security system is impenetrable. In the event of a personal data breach that poses a real risk to your rights and freedoms, juan635 will notify affected users and the National Privacy Commission in accordance with the obligations set out in the Data Privacy Act and its Implementing Rules.

12. Children and Minors

The juan635 Platform is strictly for individuals who are 21 years of age or older. juan635 does not knowingly collect personal data from individuals below this age threshold. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe a minor has registered on the juan635 Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

13. Changes to This Privacy Policy

juan635 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered users via the Platform or by message to your registered contact details prior to the changes taking effect.

The "last updated" date at the top of this page indicates when the Privacy Policy was most recently revised. Your continued use of the juan635 Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

14. Contact and Data Privacy Concerns

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by juan635, please contact our Data Protection Officer:

Email: [email protected] (Subject: "Data Privacy Inquiry")
Response Time: Within five (5) business days for standard privacy inquiries; within the legally mandated period for formal rights requests under the Data Privacy Act.

If you believe that juan635 has not adequately addressed your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent supervisory authority responsible for enforcing the Data Privacy Act. Contact information for the NPC is available on their official government website.

This Privacy Policy was last reviewed and updated in June 2026. The English-language version is the authoritative version for all legal and compliance purposes.